How Is Spirit Airlines Combatting Bad Reviews?

How Is Spirit Airlines Combatting Bad Reviews?Spirit Airlines has been proactive in addressing customer concerns and improving its reputation. They've implemented several strategies, including:

1. Enhanced Customer Service: Spirit has invested in training its staff to provide better customer service, addressing complaints more effectively.

2. Fare Bundles: Offering fare bundles that include extras like carry-on bags and seat selection, reducing surprise fees.

3. On-Time Performance: Improving punctuality and minimizing flight delays.

4. Fleet Modernization: Updating their aircraft fleet to enhance in-flight comfort.

5. Transparency: Being more transparent about fees and policies to set clear expectations.

By taking these steps, Spirit Airlines aims to provide a better travel experience and combat negative reviews.